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Integrations

WhatsApp Integration

Track potential leads and conversations from WhatsApp to OutCallerAI in real-time.

OutCallerAI provides a powerful, direct integration with WhatsApp, enabling you to capture incoming leads, run messaging campaigns, and coordinate calls directly from WhatsApp chats.

Key Capabilities

  • Real-Time Capture: Synchronize leads from WhatsApp conversations directly to active CRM campaigns.
  • Automated Messaging: Send documents, follow-ups, and message templates automatically before or after outbound calls.
  • Interactive Routing: Trigger live, human-like voice calls when a customer expresses high intent over chat.

Setup Instructions

  1. Navigate to Integrations: Go to the Integrations Page inside the OutCallerAI dashboard and locate the WhatsApp card.
  2. Connect Account: Click Connect and authenticate your WhatsApp Business credentials or scan the provided QR code to link your phone number.
  3. Configure Routing: Select the target OutCallerAI Campaign where new incoming WhatsApp contacts should be imported as leads.
  4. Choose Voice Persona: Assign an AI Agent (e.g. Sarah or Michael) to handle instant callbacks when high-intent actions are triggered.

How is this guide?

Integrations Overview

Connect OutCallerAI with your existing tools, CRM, and communication platforms.

Webhook Settings

Send OutCallerAI workspace events to your CRM, automation service, or backend.

On this page

Key CapabilitiesSetup Instructions